1.Price of the insurance policy
3.Special covers and benefits included in the policy
4.Claim excess conditions and the claim service history of the insurance company
5.Claim payment process – eg. On the Spot Payment, Company garage repair, Click to Claim service etc.
6.Preferred payment mode – eg. Cash, Credit card, Online etc. payment modes accepted will differ from insurance company to company
7.Island wide branch network
1.Duly filled insurance proposal form with the customer signature
2.Proforma invoice of the vehicle – only if an unregistered vehicle
3.Copy of Vehicle Registration Certificate
1.Inform the insurance company immediately to the call centre number in the insurance card
2.Follow the instructions given by the call centre
3.Customer should decide whether to accept the on-site offer given by the insurance technician or go for a garage estimate
4.On-site offer – fill the claim form with the bank details and submit to the insurance company
5.Get the garage estimation and insurance technician should approve the estimate to start the repairs
6.After Repair Inspection will be done by the insurance company, once the repairs are fully completed
7.Insurance company will release the claim payment to garage name or the customer name as requested by the customer
Full Insurance will pay for the damages of the owner and his vehicle, as well as for the third parties and third party property damages occurred due to the accident.
3rd party insurance will pay only for the damages of any third party or property that has been affected due to the accident.